Feedback on Gurgaon Police – Friday Night Accident

I wanted to share my experience with the police in Gurgaon after a car accident last Friday, which left me feeling unsupported and frustrated with the system.

I was driving on Golf Course Road when I stopped my car to take a call. About 10 seconds later, a Breeza hit me from the back at a speed of around 55-60 km/h. The impact was so strong that neither my friend nor I realized what had happened for almost 20 seconds. Thankfully, we only suffered minor injuries.

When we got out of the car, we approached the driver of the Breeza, and it was immediately obvious that he was heavily drunk—he could barely understand us. We asked him to step out and call 112. The police arrived shortly after and only registered a complaint.

I asked the driver for compensation for the damages, but he refused to pay. Instead, he handed me his mobile phone in front of the police, suggesting we discuss it in the morning. The next morning, after discussing with my family, we decided to return the mobile phone to the police and not pursue any damages from him. I called 112, and they advised me to return the mobile to the nearest police station.

When I went to the nearest station, they redirected me to the accident jurisdiction station. There, I was questioned by the hawaldar who accused me of "snatching" the mobile. I was even threatened with an FIR for snatching the phone. They refused to accept the mobile and seemed to be blaming me for the situation.

Eventually, I received a call from the driver himself, and I asked him to take the mobile back.

Here’s where I feel the police failed:

No arrest or proper action against the drunk driver – Despite the driver being visibly drunk and having alcohol bottles in his car, no arrest or serious action was taken. Lack of cooperation when returning the mobile – Instead of supporting me in returning the mobile, the police accused me of snatching it and created unnecessary trouble for me. I’m disappointed with how the situation was handled. The police seemed to be more concerned about blaming me than taking action against the drunk driver. This experience makes me question how much support people can expect when they are genuinely in need of help.

Has anyone else had similar experiences with the police in Gurgaon?