Speaker Phone is Rude AF and I'm Tired of Pretending it isn't

I've been working phone based jobs in various sectors for around 16 years now and it surprises me how many people rely on the speaker phone function. Hard of hearing? Ok, I can get that. But JFC. When I am speaking with you the expectation is that I'm speaking with one person and not, ya know, a concert hall or something. When I repeatedly request to be removed from speaker phone because I can't hear you, that's a problem. There's the noise of traffic, or I need to impart upon you financially sensitive matters, or a screaming kid in the background. Just stop.
Been on hold for 5 minutes? Ok I get it, wash some dishes, brush your teeth, feed the cat. Whatever. But once a person gets on the line, just put the phone up to your fucking ear and have some courtesy. JFC. In your car on a bluetooth device? Maybe that's not the appropriate time to be conducting sensitive financial matters, number one. Number two, stop driving distracted.
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